Privacy policy

This Privacy Policy explains how Ferro-Invest d.o.o. (hereinafter „Ferro-Invest“, „we“) collects, uses and protects the personal data of visitors to this website, in accordance with the applicable personal data protection regulations in Bosnia and Herzegovina.

1. Data controller

Ferro-Invest d.o.o., Sarajevska 135, Raspotočje, 72 000 Zenica, Bosnia and Herzegovina.
JIB: 4218868310006 · PIB: 218868310006.
Contact: ferroinvest@bih.net.ba.

2. What data we collect

We collect only the data you voluntarily provide via the forms on the website, namely:

Form data (inquiry, contact, job application): name, e-mail address, phone number, message/specification content and — if needed — delivery address and attached documents (drawings, CV).
Technical and analytics data: anonymised visit data (e.g. pages visited, approximate location, device and browser type), only if you have accepted analytics cookies.

3. Purpose and legal basis of processing

Responding to your inquiries and preparing quotes — based on your request and our legitimate interest.
Processing job applications — based on your consent.
Improving the website through anonymous analytics — based on your consent (cookies).

4. Data sharing

We do not sell or transfer your data to third parties for marketing purposes. Data may be processed by technical service providers (hosting, e-mail, analytics) solely for the purposes stated above and with appropriate protective measures.

5. Retention period

We keep data only as long as necessary to fulfil the stated purposes or in accordance with legal obligations, after which we delete or anonymise it.

6. Your rights

You have the right to access, rectify, erase, restrict processing of, object to the processing of your data and withdraw consent at any time. You can send a request to ferroinvest@bih.net.ba.

7. Security

We apply appropriate technical and organisational measures to protect data from unauthorised access, alteration, loss or misuse.

8. Changes

We may update this Policy from time to time. All changes are published on this page with the date of the last update.

Last updated: September 2026.